A veteran career columnist shows employees how to avoid getting bounced out the door.

In colorful letters from outraged managers as well as mystified employees who can't seem to figure out why they're not getting ahead, career columnist Anita Bruzzese gets an inside view on the types of behavior bosses love and reward- and all the unspoken things, large and small, that they can't stand.

In this engaging and much-needed book, she reveals the most common complaints from bosses about what their employees are doing wrong-from copying the wrong people on e-mail to kicking the soda machine in a moment of rage to blogging about their jobs-and offers advice on how to shape up and work right.